FAQ’s

If you have a question we haven’t answered drop us a message and we will get in touch to help.

  • We have subscription levels suited for any size organisation with several team-specific packages. Learn about each on our pricing page. Alternatively, you can get in touch with our Sales team here.

  • To get started easily, you need to understand the concept of Workplace and Groups.

    Let's take it one by one.

    When you create your account, the next step is to create a new Workplace or to join one.

    A workplace is basically a company account where all employees will access your organisation's data.

    If you are creating a new workplace for your company, you will be the initial Administrator for the account, and you can set up the workplace, invite new members, etc.

    If you are a newly invited member to an existent workplace, you just need to use your work email to sign up and in the next screen, click on the Workplace name (Select an existent workplace to join) and add the invitation code.

    That's it.

    Groups are the spaces created inside your organisation. They can be used for projects, as a community, a department, a business team, etc. For example, you create a new Group called Marketing Team and you invite all your marketing department.

    Everything you do in Octonius is structured inside Groups.

  • The two main sections you'll navigate between are My Space and Workplace.

    My Space is your personal hub to manage tasks and notifications.

    In Workplace, you'll navigate between:

    Groups - For team project collaboration

    North Stars - To manage objectives and key results

    Dashboard - For performance metrics and analytics

    Lounge - The intranet for company updates

    Organisation - The HR module for employee profiles

    Use the main navigation bar at the top to easily switch between these sections.

    Over time, you'll get familiar with where to access key tools and information.

    Let us know if you ever need help finding anything!

  • To collaborate on projects and tasks:

    Go to the Workplace section and navigate to the Group for your team.

    Click on "Tasks" in the top navigation bar to access the task board.

    You can create new sections on the kanban board and start adding tasks and subtasks.

    Manage your tasks right on the board by updating status, adding comments, and more.

    Everything you need to start collaborating on projects with your team is located in the Task section for your Group. Use the boards to add tasks, update status, discuss work, and more.

    Let us know if any part of getting started on the task boards needs clarification!